At Bub Nest, we work with third-party fulfillment and shipping partners to process and deliver your orders. Shipping times may vary depending on product availability, fulfillment location, destination, shipping method, and carrier conditions.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
During holidays, promotional periods, product launches, or periods of unusually high order volume, processing may take longer than usual.
Once your order has been shipped, you will receive tracking information when available.
Shipping Times
Estimated delivery times vary by product and destination. Any available estimated delivery timeframe will be displayed during the purchasing or checkout process.
Please understand that shipping estimates are not guaranteed delivery dates. Delays may occur due to:
- Carrier delays
- Weather conditions
- Holidays
- Customs or import processing
- Incorrect or incomplete shipping information
- High shipping volumes
- Other circumstances outside our control
Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
Bub Nest is not responsible for orders delayed, lost, or delivered incorrectly due to an incorrect or incomplete address provided by the customer.
If an order has already entered the shipping process, changes to the shipping address may not be possible.
Tracking Information
Where tracking is available, tracking information will be provided once the order has been shipped.
Tracking information may take some time to become active after shipment. This is normal and does not necessarily indicate a problem with your order.
Multiple Items
If your order contains multiple products, items may be shipped separately depending on product availability and fulfillment locations. You may therefore receive multiple packages for a single order.
International Shipping
At this time, shipping availability and delivery options may vary by destination. Any applicable shipping charges and available delivery options will be displayed during checkout.
Customers are responsible for any customs duties, import taxes, or other charges that may be imposed by their destination country, where applicable.
Lost or Delayed Packages
If tracking indicates that a package has been delivered but you have not received it, please first check with household members, neighbors, building management, and the carrier.
Bub Nest is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.
